Listen.

They say great conversations start with good listening. True!
 Speaking is important. But so is listening.When you listen, you understand the what and why of speaker's expression. When you hear, you might only get the what. Understanding the why is what matters because you will then know how to put your point. 

Sometimes, you may get lost. You look back and you feel, this is not how it should be. Then, just listen. To self. Listen fearlessly and the "what next" is inherently answered. 

So don't just hear. Listen.To others and more importantly, to self.  Because when you invest some time and  listen to the problem, you get the solution for free!